Supplying chemicals, ingredients and raw materials during periods of stability is easy, the real test comes when supply chains are disrupted, deadlines tighten or the usual solution is no longer available. Some of Redox USA’s strongest customer relationships have been forged in precisely these circumstances.
The past few years have been marked by COVID, the supply chain crunch, the Russia/Ukraine conflict, changing tariffs and trade flows and most recently the conflict in the middle east. These events have upended markets and meant distributors who were agile and responsive could solve serious customer issues creating enduring value.
One of the company’s earliest successes in the United States involved a customer that needed five containers of product during a period of significant port and longshore disruption. The material was required for production ahead of the holiday period, leaving little room for delay.
The customer could buy locally, where bulk truckloads were available sooner but at a higher price, or trust Redox to import the material more economically and deliver it within the required timeframe. A late shipment could have jeopardised the customer’s commitment to a national grocery chain and exposed it to vendor performance penalties.
Drawing on Redox’s global supplier and logistics relationships, the team selected an import route designed to avoid the worst of the congestion. Despite the difficult conditions, all five containers arrived on schedule. Redox retained the business for the following seven years.
Romeo Packing Company was one of Redox USA’s early customers, placing an order for fertiliser on lead time when Redox was still building its local inventory. More than a decade later, the relationship remains an important one for Redox.
Another early customer, Romeo Packing Company, presented a different challenge. At the time, Redox was still developing its local inventory position in the United States, while many customers were accustomed to purchasing from suppliers with stock immediately available. Romeo nevertheless agreed to order a container of fertilizer on indent with a lead time.
That initial order developed into a relationship that remains important to Redox more than a decade later. It demonstrated that customers do not always need a supplier to have every product sitting in a warehouse. Clear communication, reliable delivery and a willingness to work through the practical details can be just as valuable.
These capabilities developed steadily as Redox expanded in the United States. In the early years, freight, warehousing and financing were often more expensive, local networks were still being established and the team was learning how to operate effectively in a new market. Each successful shipment added experience and strengthened relationships with customers, suppliers, warehouses and transport providers.
Today, Redox USA has a broader presence across the country and considerably more options when a customer faces an unusual or urgent requirement. Its local capabilities are reinforced by Redox’s extensive international network of more than 1,200 active suppliers and dedicated logistics team who facilitate the movement of more than 26,000 containers per annum providing alternative sources and supply routes when normal channels come under pressure.
Redox USA’s growing reach across the United States, Canada and Mexico provides customers with more options when supply chains are disrupted or traditional supply routes come under pressure.
Being an effective partner for clients in chemical distribution means being fast when others are slow, being open when others are closed, adapting and changing when others are leaning on the same old suppliers. Customer requirements change, freight conditions tighten and products that were readily available can become difficult to source. When that happens, the value of an experienced distributor becomes much clearer.
The circumstances may vary, but the approach remains the same: understand the customer’s problem, assess the available options and find a practical way forward. Ultimately, success can be measured very simply—the product arrives when the customer needs it.
Logistics is one of the most important functions at Redox. It ensures products move efficiently from suppliers to customers, keeping the business operating smoothly every day. Working in logistics means being part of a fast-paced team where problem-solving, planning and attention to detail make a real difference.
Redox relies on coordinated teams across logistics, finance, sales, marketing, warehousing and leadership to keep the business running efficiently. While many roles are highly visible, others operate behind the scenes to ensure the business runs reliably and at scale. Few functions are more critical to that success than Logistics.
Logistics at Scale
At Redox, logistics is a complex, high-volume operation that underpins the entire business. The team manages global freight movements, coordinates inventory across more than 100 storage sites and ensures the seamless flow of product across multiple countries and markets.
It is a function defined by precision, timing and constant coordination.
Solving Complex Supply Chain Challenges
The challenge is that no two days are the same. Global events can reshape supply chains overnight, requiring quick thinking and practical solutions. Recent conflict in the Middle East disrupted traditional shipping routes through the Strait of Hormuz and the Red Sea, driving significant increases in international freight and domestic fuel costs.
In response, the Redox Logistics team identified alternative shipping routes and established new freight partnerships in countries such as Egypt and Slovakia, ensuring continuity of supply for Product Managers and customers despite rapidly changing global conditions.
A Day in the Life of Redox Logistics
Because the function connects every part of the business, it requires a unique blend of planning, communication and execution. Every member of the logistics team plays an important role, from head office through to the warehouse floor. With hundreds of shipping containers arriving each week, the efficient unloading of containers, accurate inventory management and careful preparation of goods for dispatch are all essential.
The presentation of product when it reaches a customer’s site is often one of the first impressions of Redox, making attention to detail just as important as operational efficiency.
Who Thrives in a Logistics Career?
The ideal candidate is organised, resilient and naturally curious. They enjoy solving complex problems and are always looking for a better way to do things.
Whether planning the most cost-effective route from a supplier in regional China to a customer in remote Australia or responding to unexpected disruptions, successful logistics professionals combine analytical thinking with adaptability and a strong customer focus.
The Reward of Working in Logistics
While the challenges are real, so too is the reward. Logistics offers a genuine sense of ownership, knowing your work keeps the business moving and customers supplied.
Some of the greatest satisfaction comes from solving problems that seem impossible.
Freight Manager, Thomas Rusbatch, notes that “one memorable example involved arranging the delivery of product from Adelaide to a mine site near Mt Isa over the Christmas period. Despite the request arriving just one day before Christmas Eve, and with delivery required on Boxing Day, the team coordinated the transport through Redox’s extensive domestic freight network and delivered on time”.
Moments like these demonstrate the commitment, ingenuity and customer focus that define logistics at Redox.
Build Your Logistics Career at Redox
Joining Redox means becoming part of a friendly, high-performing global team within a company proudly certified as a Great Place to Work. With long-term stability, real responsibility and the scale of a growing international business, Redox offers far more than just a job. Whether you’re coordinating international freight, optimising domestic transport or ensuring products arrive safely and on time, you’ll be part of a team that makes a tangible difference to the success of the business every day.
Logistics at Redox is a clear example of what the company offers its people: meaningful work, real challenges and the opportunity to build a rewarding long-term career.
The Redox Chemistry Scholarship for Women will offer support for five years to eligible female students undertaking a Bachelor of Science (Chemistry) at Western’s School of Science, who may be experiencing financial hardship or personally challenging circumstances.
In establishing the scholarship, Redox has joined Western’s Friends of Western Sydney, a place-based movement backing the region’s future by investing directly in the people and workforce capability Western Sydney needs to thrive.
As a global chemical distributor with deep roots in the region, Redox recognises the importance of investing in education and helping develop the next generation of professionals who will shape the future of the chemical industry.
This scholarship has been created to help reduce barriers to study for female chemistry students while opening pathways to meaningful careers in science, research and industry. It also reflects Redox and Western Sydney University’s joint commitment to encouraging a broader range of perspectives and experiences across the sector.
By investing in local students, Redox is demonstrating the kind of regional leadership at the heart of Friends of Western Sydney: strengthening pathways between education, employment and industry, and supporting the workforce infrastructure of one of Australia’s fastest-growing regions.
“At Redox, we’ve seen firsthand the value that different perspectives bring to science, innovation and business,” said Raimond Coneliano, CEO, Redox. “This scholarship is about creating opportunities for talented young women to pursue chemistry and helping ensure our industry continues to benefit from the broadest possible pool of future scientists, researchers and leaders. We are delighted to play a small part in supporting their journey, and becoming a part of Friends of Western Sydney.”
Christian Burden, Executive Director, Advancement at Western Sydney University, expressed gratitude to Redox for its commitment to this partnership.
“Advocating for and facilitating equitable access to higher education is one of our strategic pillars here at Western. We thank Redox for recognising the potential of our students, empowering women in the field of science and chemistry,” said Christian.
“Scholarships such as this can be transformative in a student’s life and we are honoured Redox has chosen Western to support students in fulfilling their ambitions while investing in the future workforce of our region. This partnership captures the essence of Friends of Western Sydney, and we are happy to have Redox on board.”
Through this scholarship, Redox is investing in the next generation of female leaders in chemistry as they take their first steps on their academic journey.
For more information on the scholarship, visit the Redox Chemistry Scholarship for Women webpage.
To know more about Friends of Western Sydney visit https://friendsofwesternsydney.org.au/
Redox recently attended the University of Wollongong’s annual STEM Careers Expo, joining more than 500 students and 28 leading industry and government employers from across Australia.
The event brought together students at all stages of their degree, from first-year students exploring career options through to final-year students seeking internships and graduate employment opportunities. It also provided a valuable opportunity for students to speak directly with employers, build industry connections and better understand the range of career pathways available after university.
Representing Redox on the day were members of our Sales and HR teams, who spoke with students about career opportunities within the chemical, ingredients and raw materials sector.
For many students, career decisions can feel uncertain, particularly when leaving university and preparing to enter the workforce. Redox Sales Representative Andrew Worth was able to speak candidly with students, drawing on his own experience of navigating the early stages of his career.
“I didn’t know for certain what I wanted to do when I left university, and it took me a few job changes to find the right career for me,” Andrew said. “But now that I am here, I couldn’t be happier.”
Students engaging with Redox representatives at the University of Wollongong STEM Careers Expo, exploring career pathways across the chemical, ingredients and raw materials sector.
His story helped reassure students that career paths are not always linear, and that finding the right role often comes through experience, curiosity and a willingness to keep learning.
A key focus of Redox’s conversations on the day was introducing students to chemical and material sales, a STEM career pathway that is often less visible than academia, research or laboratory-based roles.
At Redox, sales roles combine technical knowledge, commercial thinking, customer relationships and exposure to a wide range of industries. Team members work closely with customers and suppliers, learning about manufacturing processes, chemical systems and supply chain requirements across sectors such as food and beverage, agriculture, health and nutrition, mining, water treatment, plastics and coatings.
Andrew also highlighted the benefits of working in sales at Redox, including the opportunity to build strong relationships with coworkers and customers, continue learning about unique industries and travel to customer sites to see real-world chemical applications in action.
UOW Deputy Vice-Chancellor and Vice-President (Education), Professor Helen Partridge, said the expo played an important role in helping students build the skills, confidence and industry connections needed to transition into the workforce.
“By bringing students and industry together, we are helping create strong pathways into employment while supporting the talent needs of our partners across the region and beyond,” Professor Partridge said.
Redox would like to thank the University of Wollongong for hosting the event and for providing a valuable opportunity to connect with the next generation of STEM talent.
For students interested in a career that combines science, business, people and problem-solving, Redox offers a pathway that is both challenging and rewarding.
Interested in starting your career with Redox?
Explore current opportunities here and discover where a career in chemical distribution could take you.
Redox thrives due to its broad and diverse workforce, where a wide range of specialties, from logistics and finance to marketing and leadership, keep the company moving forward. While many roles attract public attention, some of the most critical functions operate behind the scenes to ensure the business grows with discipline and control.
The importance of Quality Assurance cannot be overstated; it is the safeguard that protects the company’s reputation and its customers. Redox’s quality framework includes ISO 9001 certification, along with auditing, testing, regulatory oversight, supplier monitoring and broader compliance systems tied to food safety and ethical sourcing. As QA Manager Damien Barrett highlights, the role often involves “fighting fires,” where priorities shift rapidly across workflows, tariffs, and regulatory procedures.
Because the work is deeply connected to daily operations and global standards, finding the right candidates requires a focus on specific technical judgment. Recruitment for these specialised roles requires immense care, as they call for a precise mix of experience and capability. For candidates looking for more than just a job, Redox offers a fulfilling and rewarding career path in a professional and caring environment.
The ideal candidate is someone who possesses a keen eye for detail and a natural curiosity for complex regulatory landscapes, yet remains adaptable enough to pivot between workflows as priorities shift. They must value long-term stability and have the confidence to contribute ideas within an open, performance-driven culture. Joining Redox means becoming part of a winning, friendly team of over 460 employees across seven countries, all within a company recognised as a “Great Place to Work.”
Quality Assurance at Redox serves as a powerful testament to what the company offers its employees: work that truly matters. For those considering their next step, Redox provides a platform where the right people can build meaningful, long-term careers supported by competitive packaging and practical benefits. It is not only a place with jobs to fill; it is a place where you can belong to a team that values your growth as much as its own.
In 2024, Redox conducted an employee engagement survey, which strongly affirmed our culture and the foundations that make Redox a great place to work. The outstanding results earned us a Great Place to Work certification, while also revealing areas for improvement that we are committed to addressing.
This certification was achieved through the valuable feedback provided by our employees, whose insights continue to guide us in making Redox an even better workplace. Their responses helped identify what we do well: a culture built on respect, safety, and opportunity while highlighting where we can grow to further strengthen our people-first approach. Importantly, this year, we have been able to obtain certification across Australia, New Zealand, and North America.
Building on that momentum, we are proud to announce that Redox has now been officially recognised as one of the Great Places to Work for 2025. This achievement reflects both the enduring loyalty of our people and our commitment to creating an environment where employees feel valued, supported, and empowered to grow.
As we strive for excellence, Redox has identified five key priorities that guide our journey:
- Diversity and Inclusion: Ensuring everyone feels welcome and processes are free from bias.
- Securing the Right Talent: Recognising that every employee contributes to our success.
- Employer Brand: Building recognition and respect in the communities we serve.
- Closing the Gender Gap: Promoting equal opportunity and fair representation.
- Safety Standards: Strengthening our safety culture so every employee returns home safely.
To explore what makes Redox a truly great place to work, we asked our HR team to share their insights.
Culture & Recognition
What does being recognised as a Great Place to Work mean for Redox, and what do you think helped us achieve this milestone?
Being recognised as a Great Place to Work is a source of great pride for Redox. It reflects the positive culture, strong values, and shared commitment that define who we are as an organisation. This recognition reinforces that our people feel valued, supported, and connected to our purpose.
Our success in achieving this milestone is built on strong foundations, a culture of respect, open communication, and genuine care for our employees. By investing in our people, promoting collaboration, and maintaining a safe and inclusive workplace, Redox has created an environment where individuals can thrive both personally and professionally.
Which of Redox’s values do you believe most contributed to earning this recognition?
All of Redox’s values play an integral role in defining our culture and guiding how we conduct ourselves both internally and externally.
Together, they set the standard for how we collaborate, support one another, and deliver excellence to our customers. It’s this consistent commitment to living our values every day that has helped Redox earn recognition as a Great Place to Work.
Tenure & Retention
What is the average tenure of Redox employees, and what does this say about our culture and employee loyalty?
The average tenure of Redox employees is approximately nine years, which reflects the stability of both our workforce and the business as a whole. This longevity demonstrates the loyalty and commitment of our people, many of whom have grown and developed alongside the company. Our steady growth over time allows employees to see the tangible impact of their contributions, further strengthening engagement, retention, and pride in being part of Redox’s ongoing success.
How do we support career growth and development to encourage long-term commitment from staff?
A significant portion of our workforce has been with Redox for many years, reflecting the company’s ability to foster long-term commitment and loyalty. As our people have grown and evolved with the business, so too have their development needs.
We support career growth by maintaining open and honest discussions about the company’s direction, goals, and future opportunities. This ensures that employees understand how their personal development aligns with Redox’s strategic objectives. Through ongoing training, mentoring, and development initiatives, we help our people build the skills and capabilities needed to progress in their careers while contributing to the organisation’s long-term success.
Benefits & Flexibility
Beyond salary, what extra benefits do employees value most , such as work-from-home flexibility, training opportunities, or other perks?
- Hybrid work model (one day per week work-from-home)
- Paid daily lunch with healthy options to support employee wellbeing
- Employee Assistance Program supporting mental health
- Secure on-site parking
- On-site EV (electric vehicle) chargers to help reduce our carbon footprint
- Attractive performance-based bonus structure
- “Friday Munchies” social initiative
How do these benefits reflect Redox’s commitment to work–life balance and employee wellbeing?
Redox recognises that our employees are vital to the organisation’s success. By understanding our workforce and its diverse needs, we’ve developed a range of benefits to support both professional growth and personal wellbeing.
Our flexible work arrangements allow employees to manage their personal and professional responsibilities better, promoting a healthy work–life balance. The provision of a paid daily lunch fosters social connection and convenience during the workday, while our Employee Assistance Program offers confidential support for mental health and wellbeing. In addition, our attractive bonus structure rewards dedication and performance, reinforcing a culture of recognition and appreciation.
Together, these benefits demonstrate Redox’s strong commitment to employee wellbeing and maintaining a balanced, supportive workplace.
Community & Giving Back
How does Redox encourage and support staff involvement in charity and volunteer work?
Redox sponsors a paid volunteer day for employees who wish to dedicate their time to a charity of their choice. Some of the organisations our people have supported include:
- Animal Welfare League
- Clean Up Australia
- Lifeline Book Fest
- The Infants’ Home (image below)
We are also proud supporters of Doctors Without Borders (Médecins Sans Frontières (MSF) and the Chemical Education Foundation, and we host a number of charitable events throughout the year such as the Biggest Morning Tea, Jeans for Genes Day, and R U OK? Day.
Looking Ahead
How do the five priorities; diversity and inclusion, securing the right talent, employer brand, closing the gender gap, and safety, shape Redox’s strategy for the future?
The five priorities form the foundation of Redox’s long-term people strategy.
By embracing diversity and inclusion, Redox cultivates a workplace that values different perspectives and drives innovation. Securing the right talent ensures we continue to attract and retain skilled professionals who can support the company’s growth and adapt to evolving market demands. A strong employer brand enhances our reputation as a preferred workplace, helping us stand out in a competitive industry.
Closing the gender gap promotes fairness and equal opportunity while reflecting our commitment to equity and progressive leadership. Finally, maintaining a strong focus on safety safeguards our workforce and reinforces a culture of care and responsibility.
Together, these priorities position Redox to build a resilient, inclusive, and future-ready organisation that can sustain long-term success.
What challenges do you foresee in maintaining Redox’s reputation as a Great Place to Work as we continue to grow globally?
As Redox continues to expand, one of the main challenges will be maintaining the strong culture and foundations that support our growing and diverse workforce. Rapid growth across regions can make it difficult to ensure consistent communication while upholding our core values and sustaining a high level of engagement across all sites.
Another challenge lies in adapting our policies and benefits to suit diverse cultural expectations, legal frameworks, and market conditions while still delivering a cohesive employee experience. Ensuring leaders across the business embody our values and foster inclusive, supportive environments will also be essential.
To address these challenges, Redox will continue investing in leadership development, transparent communication channels, and initiatives that reinforce our shared culture regardless of location. By doing so, we can preserve what makes Redox unique while evolving into a truly global, people-centred organisation.
Through a careful and detailed analysis of a customer’s crops, fertiliser application rates and exploring Redox’s range of products, we aim to deliver the best advice tailored specifically to each grower.
At Redox, we empower our Agronomists to drive success on the farm. Our experienced team of specialists are eager to find solutions that enable our partners in agriculture to optimise their yield and reduce costs while maintaining a high production level.
“I take great pride in the positive outcomes we produce on farms,” said veteran Redox Agronomist Ian Gardner.
“…our work and dedication on a Raspberry crop recently resulted in 25 tonnes per hectare within 18 months – exceeding what standard practices could have achieved alone! The farmer was thrilled with this result.”
“Watching over the Dolomia Plus Raspberry crop during its final harvest was a sight to behold. After six years in Adelaide Hills, South Australia, these resilient plants had defied an unseasonably cold winter and I walked through them recently when temperatures still hovered around 9 degrees Celsius – yet they endured proudly until their end of season finale.” Ian Gardner, Redox Agronomist.
Welcome aboard Diego
Diego Farias is our newest Agronomist; he hails from Brazil, bringing a wealth of knowledge and experience to Redox and boasts an impressive background and expertise. With his Bachelor’s Degree in Agriculture as well as honing his skills specializing in plant nutrition, he has gained invaluable experience from internships at soil and plant analysis laboratories to working with broad acre crops such soybean seed, cotton & corn for years.
In addition to this impressive work history Down Under he has been passionate about protected cropping (Tomato Capsicum Eggplant Cucumber etc.), providing agronomic aid for vegetable growers including managing soil/plant nutrition issues alongside pest & disease control plus hydroponic systems.
“Going on-site and meeting with our customers to understand what they need is crucial, but it’s also a wonderful way to connect with them and get to know them personally. Growing up on a farm, my love for agriculture goes back to being a young boy. I’m now driven by an unrelenting dedication and passion to share that knowledge with the growers who depend on me; together, we have forged strong relationships built of mutual understanding and respect,” says Diego Farias, our newly appointed Agronomist working out of our Adelaide office.
As innovators of new farm technologies and educators for existing practices, agronomists ensure that crops can be grown sustainably yet profitably — a crucial balance when it comes to protecting our planet’s future.
Our Redox Agronomists will
- Collect and analyse data and samples of produce, feed, and soil to study other factors affecting production.
- They will advise farmers about techniques for improving the production of crops, pest/weed control, soil improvement etc.
- They will also study environmental factors that affect commercial crop production, pasture growth & animal breeding and develop procedures and techniques for solving agricultural problems & improving production efficiency.
We offer an exciting environment for career-driven individuals who share our commitment towards progress and innovation.
If this sounds like you, we would love to hear from you.
In this month Employee Spotlight we speak with our Quality Assurance Manager Damien Barrett as he reflects on his career at Redox.
When did you start working at Redox, and what was your first role?
My first day was 22 February 1993, and I was a QA Chemist. Soon after I started, we received a complete set of updated Specs from Union Carbide (there were hundreds!), so I got a chance to hone my skills at spec entry!
How did you land in the Quality Assurance role?
I’d finished university and was actively looking for a full-time job. I knew I never wanted to work in a lab, but I still wanted to work in the chemical industry.
I applied for all sorts of jobs, but a sales role initially attracted me to Redox. Unfortunately, I was young, inexperienced, and introverted, so I bombed out at the 2nd interview.
A week later, I got a call and interviewed for the QA Role. Looking back, I’m not entirely convinced I’d still be here if I were in sales – QA was a much better fit.
What’s the average day of a QA manager look like?
Fighting fires! It’s hard to plan to do anything specific as so much comes at you throughout the day. You’ve got to deal with a lot of different priorities for sales & marketing, as well as my team.
I’m processing Workflows (Stock Adjustments, Tariffs), handling enquiries about processes and staff, overseeing decisions in QPs, responding to tariff enquiries from our Customs Broker, working on Procedures when time permits, reviewing Audits, preparing reports etc.
“A lot of what we do in relation to safety and the environment has never been formalised. What we’re doing now is documenting what we do and how we do it, to create a system that can be audited and improved.” – Damien Barrett in 2005 laying out innovations Redox is taking.
What are some of the more challenging issues you deal with around compliance across so many different products?
The changing regulatory environment is a big challenge – particularly considering the permutations of products, industries and countries in the mix. My fear is the unknown-unknowns.
Whilst our Reg Affairs team is trying hard to manage existing as well as come up to speed with the emerging markets, there is still the (slight) possibility we overlook something. However, advances in our Permit system continue to improve our defence against this.
Tariff classification is another one – so many products that “seem the same” and are placed under the same group often have different classifications. This multiplied by each Country contributes almost to an entire job in itself.
How have things changed over the years concerning regulations of chemicals, especially in the United States?
Everything is much more regulated these days – on the whole, that’s a good thing. But supposed harmonisation (or lack of) throws spanners in the works.
The problem is the slight differences in regulation between States (particularly in Australia). I imagine we will come up against this more and more as we continually increase the product base in the US.
These differences mean State-based Redebiz Permits require increasing set-up and maintenance work. The one advantage we have in the US is that we went into what could be considered the most heavily-regulated State – California – so that’s given us a good starting point.
What would you do (for a career) if you weren’t doing this?
I love cooking as it relaxes me and frees my mind after being at work. I enjoy seeing my family and friends enjoy my food, but after seeing my son, who is a chef and all the stress it entails, I’d avoid that as a profession—exploring my beer-brewing skills with a small craft brewery, perhaps?
Favourite band/song/music?
My Spotify favourites is filled with an eclectic mix which has always been my ‘flavour’ and very much dependent on my mood. I’m essentially an 80’s/90 music guy, but some of my favourites:
The Cure, Bauhaus, Siouxsie and the Banshees, The Smiths, Depeche Mode, Nirvana, Metallica, Linkin Park, Shakira, Celia Cruz.
As far as individual songs, my funeral requests:
Comfortably Numb (Pink Floyd),
I’ll Be Missing You (Diddy, Faith Evans) and
One More Light (Linkin Park)
Do you have a nickname?
“Snapper”
In this month Employee Spotlight we focus on Store Manager Peter Oates as he reflects on his career at Redox.
When did you start at Redox, and what was your first role?
I started in May of 2005, when I was only 22 years old, as a store coordinator/accounts clerk/receptionist.
Seventeen years later, you are still here; how has your career advanced since such a humble beginning?
I’ve had several different roles but my current role as Warehouse Manager for the last 15 years has been the most fulfilling.
What is it about Redox that keeps you here?
The freedom to adapt and learn. Redox has always allowed me space to build my knowledge, extend the capability of the warehouse and consistently improve as time goes by. You feel supported here.
What’s your most stand-out personal or professional achievement while working at Redox?
Over the past five years, I have been working on and learning how to manage a Major Hazard Facility, which is considered the highest level of certification in chemical storage.
In 2021 I created and submitted the Safety Case, Assessment and Management System to Safe Work South Australia. Very few people in South Australia can claim to have achieved that.
I also undertook my Bachelor of Business Supply Chain Management Degree which I fit around my very demanding role.
You mentioned feeling supported earlier. Is that a quality you think Redox embodies, or are there other stand-out qualities that make employees feel valued?
Support is a major one for me. I have found this at all levels of Redox, and it’s now what I try to apply most with my staff.
Being able to make suggestions and be heard is so important in making people feel like they are a part of the team and not just working for one.
What strategies do you see Redox employing to stay ahead of its competition?
With Adelaide being such a small community, the need for adaptability and speed of service has been essential. Many of our competitors do not have the large warehouse or presence in this state to match Redox.
Also, management has consistently invested in warehousing and certifications to ensure continued and uninterrupted supply to all customers.
Health and safety must be a primary focus for running any warehouse; what’s distinctive about our warehouse in Adelaide, and what are the challenges?
In South Australia, we are a unique warehouse for Redox, operating as the only Major Hazard Facility. This certification has compelled the branch to create and maintain a very high level of safety.
We’ve had to develop many complex systems whose sole focus is to keep Redox, customers and the local community safe.
What could have been. “Manchester United” team line up for the cameras before kick off during the UEFA Champions League Final match between Manchester United and Chelsea – a man can dream, right?
What would you do (for a career) if you weren’t doing this?
Redox is very lucky. Before I accepted the role here, I swear I was only a season away from a contract with Manchester United.
It turns out about 15 years early as now they’d probably have me. Currently, I’m working with Liverpool fans that I hired.