In this month’s Employee Spotlight, we talk to Transport Coordinator, Maryanne Ciavarra about her role at Redox.
When did you start here at Redox?
I started here in June of 2017 in the role of transport Coordinator.
What does a transport coordinator do? What are the essential elements you feel are required for the position?
There is the day to day mechanics of the role where I am liaising with various people organising moving goods from point A to point B.
But, the role is much more about relationships and being proactive.
It’s essential to have good relationships with all the people you interact with daily; storemen, sales reps, drivers, warehouse staff etc. These are the people who make the machine move, and it’s my job to make sure the machine is well greased. That grease is relationships, and I love the people I interact with.
The other thing is to be proactive; you cannot just log a job and leave it there. You must follow up and continue to make sure that the goods you scheduled will arrive as promised. Doing that means getting ahead of any potential issues that may arise, and this job throws a lot at you.
How has your career progressed over the years? What was your first important role?
I was born on the back of a truck in Port Hedland; one could say that my being an employee working in transportation was written in the stars.
Even though I obtained a Degree in Psychology, my first full-time employee position was that of a courier for a Pathology company. I worked there for several years as a courier before moving to a courier supervisor role after my daughter’s birth.
I then worked in the steel industry as a despatch officer before moving to the role of transport coordinator.
From there, I moved to a data entry clerk role at another transport company. This is where I was first exposed to the transportation of dangerous goods.
The knowledge I gained there helped me obtain my current position at Redox.
What is it about Redox that you appreciate?
Being family-owned, you really get a sense that Redox as a company cares about its employees.
It’s demonstrated by simple things like the fact that it supplies vital services to employees, such as counselling, which is needed more than ever before in today’s uncertain times.
Knowing your employer cares and that you have value means as an employee, you are willing to go that extra mile to get things done to help the business grow.
I know a lot of companies claim to be “family”, but Redox honestly has that family feel and you experience it from the top of the organisation all the way to your individual team mates. There is an actual care there that I think is unique.
I am a child of the 60s who grew up in the 70s and 80s listening to bands like INXS, Queen, Cold Chisel and Midnight Oil.
Having said that, I also enjoy listening to Ed Sheeran, Justin Bieber, and Kid Laroi when doing my workouts at the gym. I even enjoy listening to what some people would call golden oldies by artists like The Beatles, The Rolling Stones, The Monkees, to Nat King Cole.
What do you like to do besides work (lol)?
I really enjoy going to the gym. But I also enjoy going out with my husband for coffee, sitting at a café at Freshwater Café in Mosman Park, just relaxing watching the world go by on a Sunday afternoon.