In this month’s Employee Spotlight, we talk to Senior Account Manager and avid tramper, Fiona Bryant from our New Zealand office.
When did you start working at Redox and what was your first role? I started about 16 years ago in the sales team.
What was the decision behind coming to Redox? I was a single mum at the time and I needed a job to take care of my son. For 20 years I had worked in the paint industry in a sales role and I remember thinking that paint is a relatively technical sector so I thought chemicals could be a smooth transition. I didn’t realise the vast difference between selling a finished product as opposed to selling a raw material. It was a huge learning curve.
Having said that, after I had a phone interview with Bill Manning I thought the company sounded great and I liked Kevin who interviewed me first so I was off and running.
What do you love most about working at Redox? The challenge, the ever moving target and of course my customers.
What are 3 or 9 words you’d use to describe Redox? Diverse, innovative and we-are-the-best-in-our-field.
Do you have a daily routine? Its always changing and I like that. I deal across a diverse range of industries so I’m not focusing on one particular sector and this keeps the role fresh and varied. Sometimes I can still be at my computer late into the night just to keep up with the workload, but I enjoy the fast paced challenge. It really appeals to me.
How have processes or technologies changed at Redox and how do you feel that has benefited the customer? I started at Redox when it was a much older system, our IT as it is today is a stand-out. Everything we do is at the touch of a button, literally, so easy to process. My customers always say that we are best in class with our documentation. This best in class standard extends throughout the whole business, whether its IT, warehouse or QA, for staff or customer its a real pleasure.
Have you got any funny stories to share? Yes the Redox golf tournaments. I had never been on a golf course before, as such I designated myself to the trolley/drinks team. I drove that cart in all the wrong places, got lost several times but managed to keep everyone hydrated. How? I still don’t know, but a lot of laughs were had by all.
Hobbies? I love to tramp* New Zealand. I have done the Old Ghost Road, The Heaphy Track and Queen Charlotte in the South Island. I tramp to many locations in the Kaweka & Ruahine Ranges, very steep terrain, up to 1745 high at times, up scree**, down scree, across ledges. It’s always challenges and I love it so much. I’m off to the Hikurangi Ranges during the upcoming Anzac weekend, which is above Gisborne on East Coast and it sits so high it’s the first place in New Zealand to see the sun, so very hopeful for a beautiful clear day.
*the recreational activity of going for long-distance walks in rough country.
**bits of broken rock piled up at the base of a cliff.